Sohimi

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Frequently Asked Questions:

Is there an option to track the Sohimi orders?

Enter your order tracking number in the tracking text option. Click on the button “track order” then you will get the live location of your order.

What is the Sohimi return policy?

Customers might choose to exchange their goods. The item can be sent back unused and unworn. It must still be in brand-new condition from the time you first bought it. Make sure you send the items to the correct address, and save a copy of your receipt in case you need to make a return.

Is it possible to cancel the Sohimi orders?

Prior to shipping of the product, they allow order cancellations. If the order is canceled, a full refund will be given to the customers. As soon as the product has been dispatched Sohimi is unable to cancel the order.

Do Sohimi provide a warranty?

Yes, they do provide a 60 days warranty from the date of the purchase on the Sohimi products.